Using our US wide data and latest AI, elanev products will increase the operational efficiency of your key processes.
Using our US wide data and latest AI, elanev products will increase the operational efficiency of your key processes.
Click on the product title for more information on the product, our delivery model and case studies.
CUSTOMER CONTACT
• Increase outbound contact performance by at least 15%
• Reduce costs and risks of wrong contacts
Increases customer contact rates and reduces wrong contacts. Proven to give every 100 agents the productivity of at least 115. elanev Contact is unique, working on new to dialer accounts.
CUSTOMER RESILIENCE
• Reduce misselling risk, understand customer resilience
• Reduce costs and time of misaligned product sale
elanev Resilience is built from an exhaustive set of dynamic US financial indicators overlaid with validated up to date financial assessments making it more relevant and current than the alternatives.
CUSTOMER BEHAVIOR
• Increase financial performance with our bespoke scores
• Understand propensity to financial behaviors/outcomes
Tailor your customer engagement. Prioritize accounts for financial outcomes using elanev Propensity. Example scores include the propensity for a customer to take a new product, pay an account or return a call. Proven to be highly predictive, reducing costs for our clients.
PREDICTIVE MI
• Increase performance, proactively manage to period end
• Gain better outcomes with our predictive approach to MI
elanev PredictiveMI shows what could happen given your current performance. Identify the areas you need to focus on and the predicted differentiators needed to prioritize your resource and strategies in real-time to meet the target end of the month / period position.