Using our US wide data and latest AI, elanev products will increase the operational efficiency of your key processes.
State sector
- More profit – increase performance, reduce costs and risks
- Easy – no IT change required
- Simple pricing – priced on the benefit to you
Our products
Click on the product title for more information on the product, our delivery model and case studies.
CUSTOMER CONTACT
• Increase outbound contact performance by at least 15%
• Reduce costs and complaints; contact late payers sooner
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Increases customer contact rates and reduces wrong contacts. Proven to give every 100 agents the productivity of at least 115. elanev Contact is unique, working on new to dialer accounts.
CUSTOMER VULNERABILITY
• Reduce complaints, screen for vulnerable customers
• Reduce staff pressure with our independent measure
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elanev Vulnerability is built from an exhaustive set of dynamic US financial indicators overlaid with validated up to date financial assessments making it more relevant and current than the alternatives.
CUSTOMER PROPENSITY
• Increase performance with our bespoke scores
• Understand propensity to a range of financial behaviors/outcomes
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Prioritize accounts for financial outcomes using elanev Propensity. Example scores include the propensity for a customer to pay an account or return an asset. Proven to be highly predictive, reducing costs for our clients.
